Store policy

Refund Policy

Effective 20 September 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee on purchases made through this website. If you are not satisfied with a digital guide or membership, you can request a full refund within 30 days of your order date.

Refunds are processed by Paddle, our payment provider and Merchant of Record. To request a refund, visit paddle.net or use the customer support link shown in your checkout confirmation or receipt.

Digital guide purchases

Digital guide refund requests may be made within 30 days of the order date. Include the order number, purchase email, product name, and the reason for your request so Paddle can locate the purchase quickly.

We may first help fix a download, duplicate-order, or file-access problem. If the problem cannot be resolved, or you otherwise request a refund within the guarantee period, the request can be approved under this policy.

Reading membership

Monthly and yearly memberships renew automatically until cancelled. You can cancel at any time through the customer portal or support link shown in checkout or on your receipt. Cancellation stops future renewals.

New membership purchases are covered by the 30-day money-back guarantee. Renewal payments may be refunded where required by law, where a verified billing error occurred, or where Paddle approves the request under its refund process.

How requests are handled

Use paddle.net or the customer support link in your receipt and include the order number, purchase email, product name, and a short description of the request.

Approved refunds are returned to the original payment method. Processing time can depend on your bank or card provider.

Marketplace purchases

If you bought a guide through Etsy, Gumroad, Teachers Pay Teachers, Amazon, or another marketplace, that marketplace controls its checkout and refund process. Please request support through the marketplace where the purchase was made.

Your legal rights

This policy does not remove any refund, repair, replacement, or cancellation rights you have under consumer law in your country or region.

Contact us

Suchitra Vijay Verma, trading as The Teaching Press, Dubai, United Arab Emirates.

Email: suchipravi@gmail.com. We aim to reply within two business days.

Related policy

Our Privacy Policy explains how order and support information is handled.